Terms & Conditions – Magic Melt Eu

Welcome to Magic Melt Eu! These Terms & Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing our site or making a purchase, you agree to these terms. Please take a moment to read them carefully. If you have any questions, feel free to reach out to us at support@magicmelt-eu.com.

1. Acceptance of Terms

By using our website, you confirm that you are at least 21 years old and agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Products and Services

  • Product Descriptions: We strive to provide accurate and detailed descriptions of our products. However, we cannot guarantee that all descriptions are error-free. If you receive a product that does not match its description, please contact us immediately.
  • Age Restriction: All products are intended for customers aged 21 and over. By placing an order, you confirm that you meet this age requirement.
  • Product Use: You are responsible for understanding and complying with all local laws and regulations regarding the use of our products.

3. Ordering and Payment

  • Order Confirmation: Once you place an order, you will receive an email confirming the details. This confirmation does not guarantee the availability of the product or the acceptance of your order.
  • Payment: We accept various payment methods, including credit/debit cards and cryptocurrency. All payments are processed securely.
  • Minimum Order: The minimum order amount is €100. Orders below this amount will not be processed.
  • Cancellations: You may cancel your order within 24 hours of placing it, provided it has not yet been processed or shipped.

4. Shipping and Delivery

  • Free Shipping: We offer free worldwide shipping on all orders.
  • Delivery Times: Delivery times vary depending on your location. Please refer to our Shipping & Delivery page for more details.
  • Tracking: Once your order is shipped, you will receive a tracking number and a link to track your package.
  • Customs and Duties: For international orders, any customs fees or import duties are the responsibility of the customer.

5. Returns and Refunds

  • Eligibility: To be eligible for a return or refund, the product must be unopened, unused, and in its original packaging. Returns must be initiated within 14 days of receiving your order.
  • Process: Contact us at support@magicmelt-eu.com to initiate a return. Once we receive the returned item, we will process your refund or replacement.
  • Non-Returnable Items: Certain items, such as opened or used products, are not eligible for return.

6. Intellectual Property

  • Ownership: All content on our website, including text, images, logos, and designs, is the property of Magic Melt Eu and is protected by intellectual property laws.
  • Use Restrictions: You may not reproduce, distribute, or use any content from our website without our prior written consent.

7. Limitation of Liability

  • Product Use: Magic Melt Eu is not responsible for any misuse or adverse effects resulting from the use of our products. You agree to use our products at your own risk.
  • Website Use: We are not liable for any damages or losses resulting from your use of our website or any third-party links provided on our site.

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated terms.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Germany. Any disputes arising from these terms will be resolved in the courts of Germany.

11. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Email: support@magicmelt-eu.com
Live Chat: Available on our website

A Final Note from Us

Thank you for choosing Magic Melt Eu. We’re committed to providing you with a seamless and enjoyable shopping experience. By following these Terms & Conditions, you help us maintain a safe and trustworthy platform for all our customers.